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May I show customer reviews on my website?

Real voices can help. Invented or embellished proof cannot.

Short answer

Under the Google Maps policy, fake, misleading or second-hand contributions are not allowed; this includes paid reviews and asking only for positive ones. If you quote a review on your own website, check where it came from, how recent it is and whether you may use it there. A review proves nothing if its source and context cannot be traced.

What you can check now

  • Name the platform and the date when you quote reviews.
  • Do not use a review without a traceable origin and clear usage rights.
  • Ask real customers for feedback neutrally, not only the satisfied ones.

Please note: This is editorial guidance, not legal advice. Have usage rights and labelling reviewed case by case.

Sources and date